This Refund Policy outlines the terms and conditions for refunds at SavingsRoom.com ("we," "us," or "our"). By making a purchase on our website, you agree to this policy.
Digital Products
Due to the nature of digital products and downloadable content:
- All sales of digital products are final once the content has been downloaded
- Refunds are only available if the download has not been initiated
- Claims for technical issues must be submitted within 48 hours of purchase
Physical Products
For physical products (if applicable):
- Returns accepted within 30 days of delivery
- Items must be unused and in original packaging
- Customer is responsible for return shipping costs
- Refund will be processed within 14 business days of receiving the returned item
Services
For service-based purchases:
- Cancellations made 7 days before service delivery are eligible for full refund
- Partial refunds may be offered for cancelled services with less than 7 days notice
- No refunds for services already rendered
Subscription Services
For subscription-based services:
- Cancel anytime through your account dashboard
- Prorated refunds are not available for partial months
- Cancellation will take effect at the end of the current billing cycle
How to Request a Refund
To request a refund:
- Contact our customer service team at support@savingsroom.com
- Include your order number and reason for refund
- Provide any relevant documentation or screenshots
Refund Processing
When a refund is approved:
- Original payment method will be refunded
- Processing time: 5-10 business days
- You will receive email confirmation of the refund
Exceptions
We reserve the right to:
- Modify this refund policy at any time
- Refuse refunds that don't comply with this policy
- Handle exceptions on a case-by-case basis
Contact Us
If you have questions about our Refund Policy, please contact us at:
Updates to This Policy
This Refund Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.